Terms & Conditions
Payment in advance of delivery unless an authorised credit account has been arranged.
Where credit is authorised, payment is due by end of month following month of invoice (tax point).
The seller reserves the right to charge interest on overdue accounts.
The title in the goods does not pass the buyer until they have been paid for in full.
If the buyer sells on the goods before they have been paid for, the seller has the right to the proceeds of such sale.
All goods are offered for sale subject to availability.
Non delivery of goods must be advised in writing to us within 10 days of receipt of invoice otherwise buyer is liable to the costs of goods invoice.
Shortages must be advised in writing to the seller and carriers on the day of receipt.
VAT (Value Added Tax) will be added to all invoices, except, export, at the prevailing.
All prices quoted are exclusive of VAT.
Carriage is charged at cost, unless otherwise agreed.
As ruling at date of dispatch. Where prices have been quoted, please include on Purchase Document.
Web Shop prices refer to online purchases only.
Items dispatched within 7 working days. If this is not the case, you will be informed via email. Items are normally dispatched by DPD.
If an item is ordered with a calibration certificate, allow an extra 3-5 days for delivery.
All other terms and conditions apply.
Out of stock goods
All items out of stock will be automatically back ordered.
If you do not wish for items to be placed on back order, please mark your order ‘Ex Stock or Cancel’.
Goods ordered in error are liable to be subject to surcharge if returned. The amount of the surcharge will vary depending on the original manufacturer and can be advised on request.
Goods returned without prior authorisation by the seller will be subject to a 25% restock charge.
All items returned for credit must be in A1 saleable condition and in their original packaging.
Manufactured to order items are non-returnable.
Goods canceled prior to delivery within the quoted lead time are subject to a restocking surchage. The amount of the surcharge will vary depending on the original manufacturer and can be advised on request.
All new instruments are guaranteed for a period of 12 months for the date of purchasing against faulty materials and workmanship. Should any defect arise during that time we undertake to repair or replace the item free of charge.
Any defective item should be returned to our ‘returns department’, carriage paid together with a covering letter clearly stating the reason for complaint and approximate purchase date.
This warranty does not cover instrument defects arising from wear and tear or improper use.
This warranty does not cover goods which have been etched or engraved.
Please note that images on our website are for illustrative purposes only and may differ from exact model.
E & O.A.